This was posted by a DISH EMPLOYEE on 03/06/2018...
"It sounds like from what you've said here that the Netflix app is freezing on the Hopper on launch. I see there is a known issue with the Netflix app frozen on the launch screen and our engineers are investigating it."
So why is it still happening?
I understand how frustrating this must be, however this forwarded to our engineering team, and is being reviewed at this time. When a fix becomes available it will be sent to your receiver in the form of a software update.
Thanks for the quick reply...
Maybe you could pass along to UPPER MANAGEMENT that being able to access NETFLIX through the Hopper makes it a little easier to deal with the HBO/CINEMAX debaucle so it should be a #1 priority of the ENGINEERING TEAM to insure that it works seamlessly.
We would never want you to feel that way, Tfiers. Can you give me more details on what specifically is happening. Are you seeing an error message?