Thank you for trying that, Altud. This is a known issue and our Engineering Team are actively working on finding a solution. I will forward this information to this team.
mikekelly, I know that waiting can be frustrating, but our Engineering Team is looking further into this issue in search of a resolution.
ZXNasty, I can check to see what upgrade options are available. Send me a private message with your phone number and 4 digit security code.
Hello Altud, we can definitely review your account and see what upgrade options are available. If you wish, please send us a Private Message us with your account/phone number and 4 digit security code, so we can have a look.