Netflix crashing hopper

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Netflix crashing hopper

Jmagg73
Character Actor
When I load Netflix it instantly crashes my Hopper. The only way to reset it is to pull the plug for 30 seconds. Any Ideas?
4 Replies

Re: Netflix crashing hopper

Jmagg73
Character Actor
It has the current update. Netflix was working until recently. I usually use the Netflix app on my TV.

I was going to try and log out of Netflix, but it crashes before I get the chance.

Re: Netflix crashing hopper

DISH Employee
You can forcibly log out of Netflix by pressing menu twice or the Home button three times then selecting Tools > Reset to Factory Defaults > Reset Netflix.

Can you tell me what is the software version that the Hopper has?

Re: Netflix crashing hopper

Jmagg73
Character Actor
SWID U501

Re: Netflix crashing hopper

Jmagg73
Character Actor
Well it reset, but as soon as I clicked on a show to watch it crashed my hopper again.