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Netflix crashing hopper
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Netflix crashing hopper
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Jmagg73
Character Actor
08-11-2017
08:23 AM
08-11-2017
08:23 AM
When I load Netflix it instantly crashes my Hopper. The only way to reset it is to pull the plug for 30 seconds. Any Ideas?
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Re: Netflix crashing hopper
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Jmagg73
Character Actor
08-11-2017
10:02 AM
08-11-2017
10:02 AM
It has the current update. Netflix was working until recently. I usually use the Netflix app on my TV.
I was going to try and log out of Netflix, but it crashes before I get the chance.
Re: Netflix crashing hopper
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IsraelH
DISH Employee
08-11-2017
10:39 AM
08-11-2017
10:39 AM
You can forcibly log out of Netflix by pressing menu twice or the Home button three times then selecting Tools > Reset to Factory Defaults > Reset Netflix.
Can you tell me what is the software version that the Hopper has?
Re: Netflix crashing hopper
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Jmagg73
Character Actor
08-11-2017
05:50 PM
08-11-2017
05:50 PM
SWID U501
Re: Netflix crashing hopper
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Jmagg73
Character Actor
08-13-2017
12:53 PM
08-13-2017
12:53 PM
Well it reset, but as soon as I clicked on a show to watch it crashed my hopper again.