Netflix App problem

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Netflix App problem

57bronc
Character Actor

I am unable to pause or fast forward a Netflix show on my two Joeys.  If I acsess Netflix through the Hopper it works great.

Is there a setting or something that I'm missing?   This is a new install, within a month.

Thanks for your help.

1 Solution

Accepted Solutions

Re: Netflix App problem

Chadt4141
Associate Producer
The new remotes operate a little differently, with Netflix. I know, it’s weird.
7 Replies

Re: Netflix App problem

Chadt4141
Associate Producer
Are you using the pause and fast forward buttons on the remote? If so, try using the arrow pad and select to perform those functions. Report back with your findings.

Re: Netflix App problem

57bronc
Character Actor

I tried the select and the arrows and that worked.   Is the pause and fast forward just for the TV?

 

Thanks Chad for your help.

Re: Netflix App problem

Chadt4141
Associate Producer
The new remotes operate a little differently, with Netflix. I know, it’s weird.

Re: Netflix App problem

Chadt4141
Associate Producer
Also, don’t forget to mark answered and kudos if you are satisfied with the answer.

Re: Netflix App problem

57bronc
Character Actor

If you are a part of Dish, your support online folks do not know this solution to this question. They are sending me new remotes.

Re: Netflix App problem

Chadt4141
Associate Producer
Nope. I was a supervisor with them a few years ago, and had the opportunity to work alongside a lot of the tech ops team.

Re: Netflix App problem

dave555
Extra

To pause Netflix, just press the Select button. To unpause it, press the Select button again. I have remote version 52.0.