bushido wrote: I have been having this same problem with only audio & no picture when trying to watch Netflix on my Hopper 3. This has been going on since the summer of 2017. Before I called Dish, I determined that unplugging the Hopper or resetting the Netflix App to the factory settings would restore the picture until it updated the next night and then back to square one. I started calling Dish, only to be told a different story each time. They would tell me to do the things I had already tried. The first time I was told they had no knowledge of the problem. The next time they told me they were aware of the problem and it would be fixed in the next update. I have had two updates and nothing has changed. The last time I called the lady I spoke with told me Netflix was just an app and not to expect too much. I should call them again, but I just dread whatever kind of run around I'll get next time! I would appreciate a straight answer.