My Account - Upgrade Loop

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My Account - Upgrade Loop

Audio Engineer
I am trying to pay my bill with My Account.

When I go into it I get the warning about having no pin.


Then I get a pop-up telling me I need to upgrade the software to use My Account. Go to Diagnostics>Tools>Upgrade Software.

That tells me I am on the latest software SWID U502

I rebooted and same thing. Endless loop!

I have an H3 running U502 upgraded on 8/31/2017
1 Reply

Re: My Account - Upgrade Loop

I have seen this a couple times. Will you send me a PM with your phone number and 4 digit PIN so I can suvmit a report on this?
Matt "Speedy" Gonzales | Moderator