Mute, volume and tv on/off not working! HELP!

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Mute, volume and tv on/off not working! HELP!

sammtx
Extra
My TV1 20.1 IR remote worked fine one minute and the next minute it didn't. The mute, volume and tv on/off red button isn't working. Now I can't turn my TV off, I can't mute it and I can't turn down the volume, so it has been on for two days now.
Not easy sleeping this way!
I tried to use my original tv remote and it won't control anything on the TV.
I put new batteries in all.
My dogs may or may not have stepped on the remote buttons and changed settings???
PLEASE HELP, I need sleep!! Thx ...
3 Replies

Re: Mute, volume and tv on/off not working! HELP!

hddn
Visual Engineer
With 2 remotes not working, I suspect the TV is the problem.

How about the buttons on the TV? Have you tried unplugging the TV to reset it?

Re: Mute, volume and tv on/off not working! HELP!

DISH Employee
What is the model of TV you're using as well as the model of DISH receiver? Here is our link to re-program the remote to the TV in the home https://www.mydish.com/support/products ... to-tvother.

Re: Mute, volume and tv on/off not working! HELP!

JSracer
Audio Engineer
Pull the power on the TV,
Anything blocking where the remote for the TV would be seen.

If the TV Remote doesn't work, there is your answer. Any chance you have another TV of the same brand to try to test the remote on??