Moving satellite from roof to a pole in the ground

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Moving satellite from roof to a pole in the ground

How in the world does one get a hold of someone at dish who can tell me how to set up and schedule my dish satellite being moved from the roof to a pole anchored in the ground?

5 Replies

Re: Moving satellite from roof to a pole in the ground

Chadt4141
Casting Director
You would schedule a relocation of the antenna, however there is likely a fee for that($50 custom work order and whatever the tech fee is) and verifying that digSafe marks your lines before Dish comes out.

Re: Moving satellite from roof to a pole in the ground

d4g4m
Visual Engineer

Because of too many trees, I've never had my dish mounted on my house. I've had it mounted on a 4x4 which I have moved 3 times because of my and neighbors trees getting bigger.  I had to buy a 100 foot RG-6 cable because the pole is now about 85' from the entry into the garage attic. If you know there is no lines burried in your yard, cut a 4"-6" line in the lawn to bury the cable. Do not splice cables together with a connector. The connector and the copper lead will rust/corrode. Do not change the skew or elevation setting. The mounting pole of the dish must be perfect vertical. When turning the dish for signal, turn only 1/8" at a time. Get the left sat first.

Re: Moving satellite from roof to a pole in the ground

Thanks for the reply!  Sure wish I understood everything you said!!  I'm useless when it comes to applying your solution; I'm an old lady and don't have the ability to follow through as you've advised!  Unfortunately I have to rely on DISH to help me.  The issue is getting assistance from them (too long a wait holding on line).  And it's hard to understand a tech whose accent is so heavy that I cannot really understand what they are saying.  Thanks anyway!!

Re: Moving satellite from roof to a pole in the ground

The issue with DISH is the long wait on the phone and then not being able to understand the tech due to a heavy foreign accent.  But thanks, I'll try again on Monday!

Re: Moving satellite from roof to a pole in the ground

DISH Employee

We can assist here on Dish Communities over Private Message! If you need to set up a tech to move your DISH, contact us over Private Message with your phone number and 4-digit PIN so we can get that set up.