I have a 722 dvr in my basement. I'm running another tv off the back of it. Another television upstairs running off a vip211. The weird situation is, local HD channels come in just fine upstairs but not in the basement on the 722. Went through all the phone prompts with a technician who I couldn't understand. They sent me a new receiver but I've got too much recorded and have no idea how to save what's on my other one so I never took it out of the box. Sent it back before they charged me. SD channels are fine. How can one receiver work and the other not when they are running off the same dish? Thanks for any help.