Local Channels gone. What the heck??

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Local Channels gone. What the heck??

KandT2015
Extra
We are experiencing loss of signal on all of our local/network channels.Is anyone else experiencing this? Dish Support is no help at all. I spent over an hour and a half on the phone with a guy in India working through different troubleshooting tactics. He said "he had no clue how to help" me. We had a tech out and he was no help at all either (but that is a separate issue entirely). Wei pay an additional fee for the channels, but they will not credit us because I didn't report it until just now and that maybe after a month they can credit us. Grrrr.
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3 Replies

Re: Local Channels gone. What the heck??

DISH Employee
Let's check this out further here then. Is there an error message on the upper right when signal goes out? Is there a signal code at all? When the technician went out, what all did they check?

Re: Local Channels gone. What the heck??

our3angels05
Extra
As of today, 1/3/2018, we have no local channels as well. I have not had a chance to call and check on it yet though.

Re: Local Channels gone. What the heck??

DISH Employee
Are you still having issues with your local stations? Any error messages at all?