My Joey 2 when turned on from standby will come up then go black then come back on, If you use the remote 50 any time during this sequence it will lock up and needs to be reset by removing a battery. I think my Joey needs to be replaced. This my count as a internal reset as this number is always high in the log.
What is the model of Hopper connected to the Joey 2.0 unit? Do you have the new UI or the older UI on the Hopper system? Can you please press the Menu button two times to get the Software Version for me?