rjterry21 wrote: Lost EHD option and not showing on account - need this back to move recordings, including those already on the EHD, and I'm not paying another activation fee
rasouza wrote: He suggested that a Hopper 3 would solve most of the other issues I had and offered me a free installation. And now I'm a happy camper. I plan to keep following up to get my features back. That's all I needed. If I had received this response initially you would have never heard from me.
You did receive this response initially. This was your reaction:
rasouza wrote: I refuse to believe that my system is running slower because I have an "older Hopper". It's the interface that is slow.
Now you say you upgraded as advised and you're a happy camper. But I don't understand, does your "newer Hopper" not have the same interface? Did you get a different one from the rest of us? Can I try it out too?
There are three problem areas - slow response time, bugs/inconsistent performance, and features that are no longer available. It's still hard for me to accept that the slow response time is entirely going to be fixed by a new Hopper. We'll see. I was mainly pissed that the response I was getting was that it was MY problem. Once I got an acknowledgement that there were issues and Dish is working on them I was willing to at least try the option of new hardware - plus a free installation. I'm not really a "happy camper", more like a worn out, defeated camper.
peggyrh wrote: Actually 4x has been gone since Feb of 2016, that's a year and a half ago. The current interface has been in use on Hopper 3 since it's release in early 2016, so don't expect those features to come back.