peggyrh wrote: Actually 4x has been gone since Feb of 2016, that's a year and a half ago. The current interface has been in use on Hopper 3 since it's release in early 2016, so don't expect those features to come back.
I had it until just a few short weeks ago when my "Hopper with Sling" was upgraded - so it's only been gone for a few short weeks. I'm still trying to teach myself that I only need 3 presses to get to 300x not 4 presses...
rjterry21 wrote: I have been a dish customer for 20+ years now. I bought my first system in a retail store in Denver in 1996 and consider myself part of the founding customers and long time supporters of the company.
To that end, I would like to know who to contact to get an upgrade to my home equipment at no charge and with no contract extension. I currently have 2 Hopper2 and two Joey and an older tailgator system in my RV. I'm on autopay for the monthly bill.
The shortcomings in the code update have me seriously considering cutting the cord if I have to spend any $$ to resolve the issue with Dish gear. The lag or complete failure to playback a PTAT recording from the remote Hopper is frustrating.
Additionally, I am experiencing:
[list:1bjn1ahj][*:1bjn1ahj]lack of 4x (I realize this is probably not coming back). Consequently, the lag and 15x causes frequent overshoots, etc and a most frustrating experience[/*:m:1bjn1ahj]
[*:1bjn1ahj]tiny caller ID on bottom of screen (whose dumb idea was this?)[/*:m:1bjn1ahj]
[*:1bjn1ahj]Pressing Guide, Guide, Guide no longer scrolls to each programmed guide. Must press Guide, arrow, etc. to move. This was a useful feature that has now been depreciated[/*:m:1bjn1ahj]
[*:1bjn1ahj]Black screens/hang trying to playback recordings when current program is playing back from a pause. Have had to hard-reset Hopper to regain control[/*:m:1bjn1ahj]
[*:1bjn1ahj]Lost EHD option and not showing on account - need this back to move recordings, including those already on the EHD, and I'm not paying another activation fee[/*:m:1bjn1ahj]
[*:1bjn1ahj]Remote battery error - constant reminder. I use a Harmony and don't use the dish remote[/*:m:1bjn1ahj]
[*:1bjn1ahj]SLOW, SLOW, SLOW[/*:m:1bjn1ahj][/list:u:1bjn1ahj]
P.S. I'm also extremely annoyed that every summer, I have to call support to get my tailgator "re-authorized." I pay the receiver fee monthly, without a layup period, so it should stay activated regardless if it hasn't seen a signal for a few months.