I hav to reboot the Hopper in the am

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Re: I hav to reboot the Hopper in the am

Avonjimmy
Audio Engineer
C the menu (hit twice on the remote) & c the Status creep towards 40% & then to 60% where it hangs up! Required to reboot! GET IT FIXED!!!

Re: I hav to reboot the Hopper in the am

Avonjimmy
Audio Engineer
Doesnt hit the 50% Status where it hangs up at 60%! GET IT FIXED! I shouldnt hav to do this each & every am!

Re: I hav to reboot the Hopper in the am

Avonjimmy
Audio Engineer
Go to menu (hit twice on the remote), Check Status, Status & then the fun starts!!!

Re: I hav to reboot the Hopper in the am

DISH Employee

This certainly something that we don't want you to go through each morning. I know that this can be frustrating, but I will be happy to take a look deeper. 

 

Can you send me a private message with your phone number and 4-digit PIN? 

Re: I hav to reboot the Hopper in the am

Avonjimmy
Audio Engineer
My phone is 2529953445 & pin num is 7357

Re: I hav to reboot the Hopper in the am

DISH Employee

Thanks for that info, Avonjimmy! Since this a public forum, can you delete your post and send it to me in a private message. We want to protect your information. 

 

Here is a link that can help you send me a private message:  https://communities.dish.com/t5/Communities-101/How-To-Send-a-Private-Message/td-p/15039

Re: I hav to reboot the Hopper in the am

Avonjimmy
Audio Engineer
I had to do the same for the Hopper w Sling today May 15 2019! GET IT FIXED!!!

Re: I hav to reboot the Hopper in the am

DISH Employee

We would be happy to continue to assist you with this issue in our Private Message to find a resolution for this issue.