Hopper with Sling Hard Restart

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Hopper with Sling Hard Restart

BrianP58
Audio Engineer
Recently when pressing the DVR button in succession to go through the DVR menus, all of sudden the screen goes black and the unit restarts. Anyone else having this issue?
5 Replies

Re: Hopper with Sling Hard Restart

Moderator
Moderator
I have not seen this. What software version is your Hopper on? Using the skip fwd/back or RED drop down to go through the DVR screen may be best
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Matt "Speedy" Gonzales | Moderator

Re: Hopper with Sling Hard Restart

BrianP58
Audio Engineer
Look at the post from ksm32 DVR Going Wonky. They have the same problem and the response was that it is a known problem. Could the same problem be affected Hopper with Sling and Hopper 3?

Re: Hopper with Sling Hard Restart

Moderator
Moderator
That thread looks like it is likely part of our new guide data provider which would be something else.

Try bypassing any power strip or surge protector and plug the receiver directly into the wall.
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Matt "Speedy" Gonzales | Moderator

Re: Hopper with Sling Hard Restart

BrianP58
Audio Engineer
Based on what ksm is describing in their post looks the same to me. Probably another Hopper going bad,

Re: Hopper with Sling Hard Restart

e38BimmerFN
Cinematographer
Might have the Hopper replaced.