If you don’t have the protection plan, and it is a leased Hopper, the only cost would be $15 shipping and handling. They would ship you a replacement, you self install, and ship the old one back with the label in the box.
If you want a technician, without the protection plan, it would be $95, with the protection plan would be $15. The shipping with the PP, would be free. How is the Hopper going bad?