Hopper Unresponsive, DVR Playback Stutter

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Hopper Unresponsive, DVR Playback Stutter

barryhu
Extra
I've never had issue with my Hopper and Joey. In the past 3 weeks or so though my Hopper has become unresponsive at times. DVR playback on stutter and freeze. On Joey even live TV freeze and stutter. Called tech support and was told there's a known issue and their engineers are working on it. Anyone has more information on this?

SBH