Hopper 3 still not recording properly

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Re: Hopper 3 still not recording properly

DianeCox
Camera Crew

jakeandbrie - this happens to the individual recording/timers. I have even gone in and edited the timer to start recording 1 hour early to try to minipulate the recording. But that never has changed the recording. I still get the last 5 minutes of the programs and sometimes the next 1 or 2 shows after my scheduled timed show most of the time. Very frustrating to have to go into ABC app on my phone to watch the shows, if available. Sometimes they are not available and I end up missing shows because of the issue.

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Re: Hopper 3 still not recording properly

RangerRoy
Character Actor
Spoiler
My Hopper 3 almost always messes up Fox (Washington DC)  timers. It will behave the way others on this thread have noted--It will record the last  few minutes of a primetime show and the sometimes the next show. I have waited for years for this to be resolved and it is incredibly frustrating to think you have a show saved, only to find out you do not. 

Re: Hopper 3 still not recording properly

sonicmark
Character Actor

We have had the same problems on ABC.  We went to watch The Good Doctor, and only partials were recorded, sometimes less than half the show. We just happen tonight on AGT, again on ABC.  PTAT shows the recording, but less than half is recorded, the last half.  Quite frustrating.


@DianeCox wrote:
It never shows skipped. Only records partial and the whole episode after. I have cancelled and reprorammed the shows. At this time it only does this to Grey’s Anatomy and the Good Doctor.

 

Re: Hopper 3 still not recording properly

BaileyCrest
Extra

I've tried everything to fix this issue.  If you watch the ABC shows right away it works if you wait till it goes to hopper mode it screws up the recordings like all these emails suggest.  I keeping waiting for it to get fixed.  This has been happening for at least 2 years.  With that losing HBO and almost missing Fox football games; not sure I can take much more. Please help.

Re: Hopper 3 still not recording properly

DISH Employee

Hey BaileyCrest, since this has become a lengthy thread, I do want to clarify that I know what issue you're having so that we can properly address it. Are you having the same issue Major Havoc mentioned in their first post, recordings from PrimeTime Anytime missing the last 3 or first 3 minutes? 

Re: Hopper 3 still not recording properly

RangerRoy
Character Actor

Hi:

 

What it does is it records the last few minutes of a show. Sometimes it ends at the scheduled time, other times it records the next show, too. My experience has been that it is only on Fox. 

Re: Hopper 3 still not recording properly

DISH Employee

RangerRoy, are these timers you set up manually, or through PrimeTime Anytime? 

Re: Hopper 3 still not recording properly

RangerRoy
Character Actor

That is a good question. I am going to say it is a mix. Is there a way to tell on the device?

Re: Hopper 3 still not recording properly

DISH Employee

Yes, you can go to Menu > DVR > Timers, there it will show you a list of your manual timers and PTAT if enabled. 

Re: Hopper 3 still not recording properly

RangerRoy
Character Actor

PTAT is enabled. Sometimes I create a timer manually (by selecting it in the guide and telling the DVR to record the series). Other times I see someing in the PTAT menu and  and tell it to record the series from there.