Hopper 3 lost time display bar and FF/Rew time

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Hopper 3 lost time display bar and FF/Rew time

michaelshawn
Extra

Sometime last evening, while watching a prerecorded show, I lost the time status bar that displays at the bottom of the screen when pausing. I also lost the fast forward and rewind time indicators. Like if I fast forward 30, 60, 1 min, 3 min etc. I assume I pressed something on the remote that changed the display preferences, but have been unable to figure it out. Now when I pause, FF or rewind, there is no obvious indicator what I'm doing, or where I'm at time wise on the show. There might be a small icon that displays, but nothing like before.

Thanks!

1 Reply

Re: Hopper 3 lost time display bar and FF/Rew time

DISH Employee

My apologies for the delayed response due to the higher than normal volume of posts that we've had the past few days. I know how frustrating technical issues can be. I'd be pleased to help. Should you still require assistance please feel free to reach out to us in a private message that includes your phone number, and security pin so that I may access your account?