Hopper 3 and Joey disconnect

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Hopper 3 and Joey disconnect

john261
Extra

I just moved and had Dish Network set up in my home.  I have the Hopper 3, two Wireless Joey's and 2 Wired Joey's.  Twice now the Joey's totally lose signal  All 4 of them and tonight I can not get them to connect.  Tomorrow I am going to reset the hopper but why does this keep happening?

2 Replies

Re: Hopper 3 and Joey disconnect

Chadt4141
Casting Director

Two things can cause that. A bad Hub, or bad LNB. Do a whole home reset? Unplug every Joey and WAP, and the reset the Hopper, plug hopper back in, then the Joeys, 1 at a time. Lastly, plug the WAP back in, and the Wireless Joeys after.

Re: Hopper 3 and Joey disconnect

john261
Extra

So far looks like the full reset helped.  Thank you Chadt4141