Hooper 3 error code 05

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Hooper 3 error code 05

nick7920
Character Actor
I have Hooper 3 and last night when watching recording it stopped and only came up after power cycle.
but now I cant play any of the old recording , when you try to play its just comes back with playing stop.

before this error my DVR was 51% full and now only showing as 1%, yet list all the recording.

of course I called the customer support . I would NOT be posting had they even shown any concern and how to fix knowledge.

only customer for 18 year.............
6 Replies

Re: Hooper 3 error code 05

DISH Employee
When contacting customer support, may I ask what steps did they have you perform, if any?

Re: Hooper 3 error code 05

nick7920
Character Actor
same as I did , power cycle - front reset
run diag. from menu every things comes okay - but problem of Dvr remains same.

Re: Hooper 3 error code 05

DISH Employee
Can you send a private message with your account/phone number and 4 digit PIN?

Re: Hooper 3 error code 05

nick7920
Character Actor
info sent : but message still shows in outbox.

Re: Hooper 3 error code 05

peggyrh
Associate Producer
FYI, messages will stay in your outbox until it gets read. Can sometimes take awhile.

Re: Hooper 3 error code 05

nick7920
Character Actor
Never got any answer from here either even after PM of all the info , anyway Tech came and replaced the Hooper 3 - No choice - lost all the previous recording.