Hooper 3 cant play Manually recorded program

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Hooper 3 cant play Manually recorded program

nick7920
Character Actor
Hooper 3 cant play Manually recorded program. Since yesterday , I believe there was software update yesterday morning 1/27/2017.
from Diagnostics screen:

Software version : U341 /1/27/2017 7:19AM
bootstrap version: 1012

All my Manual recording shows on DVR screen with # of recording but when you click on it does not show listing and remain on that screen for while and returns back to live Tv.

if I go on DishAnywhere on my phone it shows correctly and I can play .

Seems like some software problem - Can someone please confirm.
3 Replies

Re: Hooper 3 cant play Manually recorded program

peggyrh
Associate Producer
try a reboot, that hopefully will reset & fix it.

Re: Hooper 3 cant play Manually recorded program

nick7920
Character Actor
already tried those before posting. power cycle, front panel, and from diagnosis screen

Re: Hooper 3 cant play Manually recorded program

nick7920
Character Actor
its seems more and more software problem U341 , If I move the folder to external drive it shows the listing.
Any dish Tech ????