Home Media, no video, only sound

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Home Media, no video, only sound

mikejl46
Camera Crew
Home Media, When I open any mp4 video files, I get only sound, but no video.
6 Replies

Re: Home Media, no video, only sound

jimgreen1972
Camera Crew
you sure you don't get just a little screen like 1" by 1: in the upper right?

This is a new bug just popped up in the last week or so, rendering the home media streaming useless..

There's other threads on this issue in this forum..

Re: Home Media, no video, only sound

tdiguy
Costume Designer
See thread: https://forum.dish.com/viewtopic.php?f=18&t=21025

As previously stated, are you sure there is no video at all? it might just be a really small square in the upper right hand corner.

Re: Home Media, no video, only sound

mikejl46
Camera Crew
I did convert a video, run it through Adobe premiere elements, and the was able to get the little video in the top right corner.

All my other videos just sound. so I may need to convert them all so I can see a little small video.

Re: Home Media, no video, only sound

tdiguy
Costume Designer
Settings that i use are mp4 file type aac audio with h264 encoding for video. From what i understand mp3 audio will also work.

Re: Home Media, no video, only sound

mikejl46
Camera Crew
tdiguy wrote:
Settings that i use are mp4 file type aac audio with h264 encoding for video. From what i understand mp3 audio will also work.


Yep, that's what I converted it to, and now I do see the video, but very small like everyone else does now.

Re: Home Media, no video, only sound

tdiguy
Costume Designer
well hang in there, at some point it will probably start to work again, maybe we dont have much to go on at this point.