Have had the equipment for 3.5 years. Picture occasionally goes out but audio continues. Audio leveling doesn't work well at all. I've been a customer since the late '90's and have had no real issues with new equipment right out of the box so to speak, but this forum is full of H3 horror stories. I have the silver Dish protection plan. I believe I am no longer under contract, not that I am intending to bail. If you were in my shoes, what would you do? Get a Hopper 3 which I think requires a new 2 yr contract? Get a replacement H2 w/sling which will likely be a rebuilt unit? I don't really need all the tuner features of an H3. Any other options I should consider? Thanks for your input....