External hard drive

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External hard drive

Tonyparete
Character Actor
Why does my hopper not load my external hard drive anymore, the last few months after the daily dish reboot my external hard drive is missing, I have to unplug the hopper to get the hard drive online, now it will not load the hard drive, it is getting very annoying
3 Replies

Re: External hard drive

DISH Employee

Good morning, Tonyparete! I am sorry to hear you are having this experience with your External Hard Drive. It does look like many of our customers are experiencing this same error. You can find more information regarding this known issue as well as possible work around techniques that have worked for others here: External Hard Drive

Re: External hard drive

Tonyparete
Character Actor

Come on Dish TV, my hopper not loading up my external drive when my bill is over $125 is not acceptable, it has been months now and no fix, I should be able to use ALL the features on the hopper, I pay ALL my bill!

Re: External hard drive

Tonyparete
Character Actor
Where are there any solutions there, Sam? I dont see any? This is a Dish TV software problem that is be ignored and it's not acceptable, this has been going on for months now.