Good morning, Tonyparete! I am sorry to hear you are having this experience with your External Hard Drive. It does look like many of our customers are experiencing this same error. You can find more information regarding this known issue as well as possible work around techniques that have worked for others here: External Hard Drive
Come on Dish TV, my hopper not loading up my external drive when my bill is over $125 is not acceptable, it has been months now and no fix, I should be able to use ALL the features on the hopper, I pay ALL my bill!