Pontiffp wrote: After many hours trying to get these EHDs to play on my Hopper 3, I finally talked to a Sr. tech who said that they are incompatible systems (sales person & earlier techs said they would work together).
Sr. tech & supervisor both told me I need to buy a refurbished 622, and wouldn't let me keep my old one (which works fine for viewing EHD recordings, even with no satellite or internet connections).
Another tech later told me that I will have to activate the new 622 to view my EHD recordings, but they can't activate it because I have an activated Hopper 3 on my account! He also told me I couldn't keep my old Smart Card to test with the new DVR. Does anyone know if the old Smart Card would even work in a different 622?
Does anyone have any suggestions? Thanks in advance.
Pontiffp wrote: Hi Mark,
Thanks. The DVR was leased.
While I still have my old, functioning 622, can you think of a way that I could get the Hopper 3 & 622 connected to record my external recordings during playback onto the Hopper's internal HDD, and then later export them to a newly re-formatted EHD?
My problem is when we first connected the hard drive to a Hopper 3 it recognized the drive and the saved recordings on it. Then two days later it only shows there's a drive with 6% used but no longer lists the recordings? What the Hades is up and why isn't there a conversion program? It seems like being sent to a life boat when changing receivers and then finding it has a hole in the bottom. Thank you!
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