We appreciate your patience throughout this negotiation. Please know we continue to urge FOX RSNs to work with us to come to a logical, long-term deal. Updates will be provided on DishPromise.com as soon as we have them.
Due to the nature of our contracts with various channel owners our residential service agreement states that any programming or packages are subject to change. We can certainly take a look at your account to go over what offers may be available. They are account specific and without account information we cannot provide more detailed information. If at all convenient, please private message us so that we can take a look.
And you supplied a one-time $3 credit for losing the regional sports channels. that does not seem correct as we continue to pay for lost programming that we expected to receive when we signed on. Others have completed thier negiotionans with Fox. Why cannot Dish do the same? We are missing out on watching our local teams due to this interruption in service. Sports channels are not seen in the same vein as other channels by sports enthusiasts, and you promote Dish to the sports enthusiasts. Most of us could care less if you lose BET, or LAFF or many of the other channels that we pay for but do not watch. We do care about these sports channels. Please complete the negotiations and return our regional sports back to us.
Unfortunately, disputes between pay-TV providers and channel owners are not uncommon within the pay-TV industry. All pay-TV providers face disputes with channel owners. In fact, just last year there were over 200 channel blackouts across the pay-TV industry.
I can completely believe that there are disputes occurring all the time. However, in this case, many of the other providers have concluded thier negotiations and are providing those channels. We are simply asking Dish to complete these negotiations so we can get our regional sports back.
We hear your concerns, and we absolutely appreciate your feedback. We will be sure to share your feedback and concerns with our home office.