Deleting recordings

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Deleting recordings

Snaponlarry
Extra

Having trouble deleting some programs. Just got Dish with the voice option. 54 remote. When I try to delete a recording it will let me delete some by pushing recall but some don’t give me that option to delete. Newbie here. How do I delete recording that doesn’t have recall lit up? 

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3 Replies

Re: Deleting recordings

DISH Employee

Snaponlarry, welcome to the DISH Family. The programs that you are trying to delete, are they apart of the Prime Time folder? This is a feature that is automatically turned on with our Hopper systems. You do have the option to turn it off by going to Menu>Settings> Prime Time> Off. It will turn off at the end of Prime Time Hours, but some Prime Time recordings are not able to delete right away. 

Re: Deleting recordings

Snaponlarry
Extra

I checked and prime time hours was off. I have been able to delete these shows but it’s avhassle figuring out how

Re: Deleting recordings

DISH Employee

Can you let me know some of the shows you're having issues deleting with the Recall button, and where they're located?