Hello, I hate to hear you are having this issue. We want to help get this resolved as soon as possible. Please send me a private message with your phone number and 4 digit security code so we can try some troubleshooting steps.
Hello PETERPICCIURRO. For our member's security, we only want our members to disclose any account information through a Private message. Could you delete your previous post, and include it a private message to us please? If you're not sure how to do that, we have a wonderful guide right here: https://communities.dish.com/t5/Communities-101/How-To-Send-a-Private-Message/td-p/15039