DVR wont record or show existing recordings

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DVR wont record or show existing recordings

tcourville
Extra
I called customer service last night and they are working on this. Said i wasn't the only one with issues.

My DVR shows that i have zero recordings but i have limited time left on my DVR so i know they are there. So when i reboot/unplug after the lengthy reboot everything is there as it should be. until i turn the TV off and turn i on again then they are all gone again.

WHEN WILL THIS BE FIXED. WHY AM I PAYING FOR A DVR IS IT DOESN'T WORK.
1 Reply

Re: DVR wont record or show existing recordings

Moderator
Moderator
I am sorry you did not get a reply sooner. Have you seen any error messages show? Have you unplugged the Hopper for 15 seconds to reset it? I do not believe this will be a software issue
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Matt "Speedy" Gonzales | Moderator