DVR Menu Screen Flashes on then off

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DVR Menu Screen Flashes on then off

dkorneman
Extra
I have a Hopper DVR, aprox 2 yrs old. When I select DVR by pressing the button, the My Recordings menu flashes on the screen for about 1 second and then goes back to live TV. If I go to Menu, then select My Recordings, the same thing happens. If I select any of the other DVR menu's like Prime time, or deleted shows, it works fine. But I can't get to my recordings. I have turned off the unit, reset the unit, unplugged the unit for 1 min before powering back up. Same result.

I can access the DVR Recording menu from another TV in the house though. Not sure what else to try.

Thanks for any advise.
3 Replies

Re: DVR Menu Screen Flashes on then off

DISH Employee
There is currently a known issue with the Hopper converting back to Live TV after clicking to DVR. Our Engineering department is actively working on a fix.

The current workaround is to delete certain recordings from the DVR from the Joey. This is the list of the suggested recordings to delete, if applicable:

13
(500) Days of Summer
A Million Ways to Die in the West
A Surrogate's Nightmare
Amar es primavera
American Pie
Amor bravío
Anderson Cooper 360
Aqua Teen Hunger Force
Baby Boy
Baby Daddy
Big Little Lies
Biker Boyz
Bong Appétit
Captain America: The Winter Soldier An IMAX 3D Experience
CatDog
CBS 2 Sunday News
Challenge To Be Free
Chappelle's Show
Chopped
Classical Rewind 2
Colony
Conan
Criminal Minds
Days of Our Lives
De Mujer a Mujer
Dead Poets Society
Dead Set on Life
Detroiters
Dog the Bounty Hunter
El gordo y la flaca
Emeril's Florida
Face Off
Fe católica viva
Flash Point
Fox 4 News Saturday
Gangs of New York
Hauntings in America
Hoop Dreams
How the Universe Works
I (Almost) Got Away With It
I Love You Phillip Morris
Ice Princess
Imposters
In Like Flint
In the Bedroom
Inside the NBA
Jeff and Some Aliens
Jo Frost: Nanny on Tour
Julie & Julia
Katharine Hepburn: All About Me
Key & Peele
Killing Fields
King Tut's Mystery Tomb Opened
Kirby Buckets Warped
La Doña
La fan
La mujer del Vendaval
Late late with James corden
Late Night With Seth Meyers
Lavender
Leave It to Bryan
Little Bear
Little Einsteins
Little Women: LA
Los Protagonistas
Love Is a Four Letter Word
Lucy
Magnum, P.I.
Marvel's Ultimate Spider-Man vs. the Sinister 6
Mike & Mike: ICYMI
Mission: Impossible 2
Monsters & Mysteries Unsolved
Moonshiners
My 600-lb Life
My Big Fat Fabulous Life
Nada S.A.
NASCAR Race Hub
NCIS
New Jack City
Parking Wars
Power Rangers Dino Super Charge
Primetime Justice With Ashleigh Banfield
Project Dad
Rabbids Invasion
Rachael Ray
Revenge of the Ninja
Right Now Kapow
Scream 3
Six Degrees of Murder
Something to Talk About
Spring Breakdown
Star Trek: Enterprise
Suelta la sopa
Summer House
The Bob Newhart Show
The Bold and the Beautiful
The Chew
The Daily Show With Trevor Noah
The Departed
The Evil Dead
The Great Race
The Great White Hype
The Haunted Hathaways
The Haves and the Have Nots
The Jeffersons
The Lady
The Last Cowboy
The Late Late Show With James Corden
The Longest Yard
The Maid
The Musketeer
The Octonauts
The Pink Panther 2
The Spy Next Door
The Young and the Restless
Today show with Kathie Lee & Hoda
Turbulence
Vanity Fair Confidential
Weediquette
Who Do You Think You Are?
Wild Alaska
Workaholics
World Star TV

Re: DVR Menu Screen Flashes on then off

tccastj
Extra
Having the same problem here. I've deleted a couple of these listed shows that we had and it's still not working. (Weird potential workaround by the way.)

Re: DVR Menu Screen Flashes on then off

dkorneman
Extra
My DVR is working now. I only had 1 of the shows on the list. I'm not sure if deleting it helped or if Dish Engineers figured out the glitch, like a corrupted file code or something. Anyway, thanks for the help! :)