I had tried that and nothing happened, the not so smart offshore CSR told me to disconnect the antenna and run check switch. That is what I had to do to get my 922 to force an EPG download. Well I tried it but nothing happened, so I stopped it. I rebooted without the antenna and then connected the antenna, it took longer than normal to run check switch. Then I put it in standby and it immediately downloaded the EPG. Timers still did not work but did after another reboot. Now all is well.