I appreciate that, I would need the error code on the top right corner and if there is a signal code in the middle of that message that would help as well. This will help us pin point the issue a lot better by having all the signal loss message information.
That's definitely not good to hear, Seadog37! We would be more than happy to see what all we can do for you. Will you please send us a Private Message with the phone number and 4 digit PIN that are on your account so we can take a further look into this today?