I found this response , you wrote this fall, and now I am having your exact issue.
Stange thing is it started when I went to a Winegard G3. I had been using a KING DISH tailgater with no issues at all. Now I get this in and out of HD, to SD and back again, a froze screen woth the UP/DOWN message ()which you go up/down and you get right back to the program, sometimes the error 004 over and over, but you can recover from that too.
There is quite weird and no one I have spoken to has an answer.
We have had Dish for Rv (Outdoor) for nearly 4 years with a VIP 211z and Pathwayx2. Until a couple months ago we had very few problems. In the most recent months we have had consistent signal problems. I have talked with service techs who have not been able to help me find a resolution. At first the signal would be lost when turning it on. Rescan and ok. Then we would have signal loss when changing the channel. Rescan and ok in one or two scans. Now it takes many attempts before we can get a signal. Sometimes it is complete signal lost, other times partial loss. Sometimes it alternates between complete and partial signal lost. Sometimes the header for the channel appears on the screen, screen goes black, and signal is lost. Sometimes “out of the blue” we get the message “local stations interrupted” followed by “outside viewing area” and we have not moved our location. Rarely the signal will return if we wait long enough. Sometimes we just give up trying. We were able to connect directly to the receiver, bypassing the RV factory installed cable. As we are in an RV, our location changes often. We know about placing the Pathway without obstructions, wiping the Pathway head, blowing dust out of the cable cord, moving the Dish, replaced the cable with RG6 quad shield cable, arrow up or arrow down, reset receiver. Right now we are in the desert, no visual obstruction, clear blue sky, and for the last 3 hours have not been able to get a signal even though we had a signal the previous 4 hours. This is the worst it has been.
Hi there, e4services. When you are noticing this issue with the HD/SD channel revert and the Frozen video, is this while you are trying to change the channel or are experiencing this issue while you are watching the same channel?
Not really. Some problems, not signal loss, we have determined to be a result of watching the same recording on different tuners of the same receiver.
Seadog37, I hate to hear that you are having trouble with your signal! We definitely want to look into this. Are you seeing any error messages on your screen? If so, may I have the 3-digit number at the top right of the error message?
The definitely makes sense. The Hopper is what controls the Joeys, so you would see trouble at the Joeys if the Hopper is having the same issue. Thanks for verifying that! To check, has the dish outside been moved to a new area? Or the Hopper?