Thank you. We are going to need to check your account. Will you send a Private Message with your account/phone number and 4 digit security code, please?
Here are the steps to sending a Private Message:
1. Sign in to the community
2. Click the message count or envelope icon to go to your Private Message Inbox
3. Click "Compose New Message"
4. Enter the recipient's name ( JessicaM ) in the "Send to" area
5. Enter the subject for the message in the "Message Subject" area
6. Type the reply in the "Message Body" editor
7. Click "Send Message"