Can't Locate Alexa

cancel
Showing results for 
Search instead for 
Did you mean: 

Can't Locate Alexa

gulfvis
Character Actor
Just had my Hopper with Sling and Joey's installed yesterday. Everything working fine except I cannot locate
the Alexa App in the Settings menu. I have followed all instructions but Alexa is nowhere to be found. I would appreciate some help with this.Thanks
5 Replies

Re: Can't Locate Alexa

DISH Employee
Hell gulfvis.
Welcome to DISH.
When the Hopper is installed it's preloaded with softwear (like a computer) and is ready to go out of the box to watch TV.
The Hopper has up to 72 hour of additional downloads that will happen at night when you go to bed to finish installing all the extras like Alexa. Please be sure your Hopper and Joey's are off or in standby mode nightly to finish the downloads to have those features appear.

Re: Can't Locate Alexa

gulfvis
Character Actor
Thank you I will give that a try.

Re: Can't Locate Alexa

Chadt41411
Casting Director
Isn't it only available on the H3??

Re: Can't Locate Alexa

gulfvis
Character Actor
Just finished Alexa set. Took about 10 mins. Works great!

Re: Can't Locate Alexa

skoy2016
Costume Designer
Chad, I believe you are correct. only Hopper 3 has Alexa feature. Dish says Joeys will offer it sometime in the near future.