after chatting online w/rep, all you need to do to get out of code 371 is go to 'Guide' and enter 103. i had tried every button to get out of 371 msg except 'Guide.'
Hello Cathy! I am glad to hear that our amazing Chat team was able to assist you with this error code. If you continue to have any issues with it, please let us know! We would be delighted to help!