Good Morning Samantha
Yes, on behalf of my self and other frustrated Dish customers, please report my and many other incidents with Bluetooth headphones NO longer working properly to DISH Techs. All due to software update, or so we believe. Anyway we can chat privately? I have a direct question for you. Thanks. NM
Nikmom wrote: Anyway we can chat privately? I have a direct question for you. Thanks. NM
I have a new set of BOSE Soundlink wireless headphones which pair and connect to my Joey via Bluetooth. The sound through my Bose headphones is excellent. My problem is that while the Joey indicates I am paired & connected to my headphones, each time I power on my headphones, I have no sound until I disconnect from and re-Pair with the Joey. I've read others have the same issue. I do not have this issue with other devices I've paired with my headphones. Please do what you can to correct this issue with the Joey bluetooth.
Thanks for that info SUZYQ. I will submit that feedback to our engineering team to look into this issue. It may require a system update to correct.
Has this issue been fixed? I placed a call about connecting to bluetooth speakers last month.. The bluetooth worked for 2 years, even purchased bose bluetooth speakers, crackled sound.. (thought it was the bluetooth, tested on 2 other bluetooth speakers... same issue).. first it did not work on pandora app.. now the sirius app... and tv stations... I use this daily to listen to music outdoors..
How far away from the receiver are you getting while connected through Bluetooth?
Since its connected through Bluetooth, the further you get from the device, the more likely you are to have an interrupted connection. Different headphones will have different ranges for how far they can get from the device before disconnecting.