Blank Recordings

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Blank Recordings

Harry
Character Actor
Sometimes I get recordings that are blank. It shows that it recorded the show, that the recording is the correct length of time, and all the info for the show is correct. However, when I try and watch the show it's just a black screen for the entire length of the recording. Tried skipping forward and nothing. Is this a known problem? Are they working on a solution?
1 Reply

Re: Blank Recordings

DISH Employee
There is a known issue with this happening after the new interface upgrade. Does that fit your situation by chance?