Black Screen After Using Netflix App

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Black Screen After Using Netflix App

bphillip82
Extra
Whenever I watch Netflix from the app on Dish........From my wireless Joey TV in the living room.......After I exit Netflix........My screen goes black........Still can hear the audio, but black screen. I have to go reset the main Hopper and then reset the Joey too. I have watched Netflix twice this week and it has done it both times..........Am I doing something wrong or is this an issue with anyone else?
3 Replies

Re: Black Screen After Using Netflix App

DISH Employee
This is a known issue that we are investigating, and the current work around is the reset you have been doing. Hopefully we'll have more information to get a fix performed soon.

Re: Black Screen After Using Netflix App

GoldDotHP
Extra
Been having the same issue. Mine also does this sometimes after exiting DVR as well as Netflix. Like the OP, I also have to reset the receiver. I've had to reset mine almost daily for the past few weeks. I'm curious if the 'fix' will be issued as a patch over a firmware upgrade?

Re: Black Screen After Using Netflix App

smosser
Extra
Same here; I have to perform a Hopper reset practically every day! Fix coming soon?? :(