Just 2 days ago I had two new 4K Joey's installed, as I told the Dish rep I wanted to watch the 4K HDR Olympics programming they were offering. I was glad they came out promptly but tonight the programming started and I could only get the 4K ch to play on the TV connected directly to my Hopper3. The two TV's connected to the 4K Joey's did not even show ch 147-05 (their 4K HDR Olympics Ch) on the guide on the Joey's.
After 30 minutes on the phone with the Tier 1 support person, and another 20 on the phone with Tier 2, she finally tells me she just checked further and learned that DISH DOES NOT OFFER THE 4K OLYMPICS CONTENT THRU THE 4K JOEY! What the...?
Dumb move on their part. If the Hopper3 can stream 4K PPV through to the 4K Joey (it can), there is no technical reason it could not stream the 4K Olympics Ch through to them.
I had to pay $50 for each of those and I will be getting my money back (the Tier 2 rep was trying to connect me back to Customer Support to work thru that when the line went dead). I'll deal with that tomorrow, but thought everyone should know this - since the Dish reps selling the great new 4K Joey didn't
4K Joeys are not able to see the 4K content that NBC is producing but the Hopper 3 still can. This is because the 4K Joey is not HDR-compatible.
From Digital Trends: HDR stands for high dynamic range. The technology behind HDR means it can provide a higher level of contrast between light and dark images on the screen to create a much more realistic image. That may not sound like much on paper, but in reality, it’s a pretty significant move. In fact, many in the industry believe HDR represents a significantly bigger leap in picture quality than UHD’s higher resolution.
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