Only Dish knows. Contact ones of the reps, never hurts to ask what upgrades you qualify for.
AggieJustin wrote: Thanks Rick! What "status" with Dish gets you a free upgrade to the Hopper 3? I've been a customer for at least 4 years and this is all my original equipment. Is it based on time with Dish, or complaint status?
dflem29 wrote: Yes, I have experienced the same issue. From the info I have seen, they state that you will lose all of your shows on the existing Hopper... they clearly state that they cannot be transferred. That is holding me up for considering the switch as well as some negative comments that it still has some issues... I do not know if that is still true.
dflem29 wrote: So why do they state you you will lose all your recordings... "Recordings on your current DVR will not transfer."
...this is the url for the page on the Hopper 3... https://www.mydish.com/redirects/promot ... r-features
What are they talking about?
Are they referring to a Hopper to Hopper 3 transfer that will not work? I know you can transfer from Hopper to Hopper, just make sure that you have all your TVs working on your new Hopper before starting the transfer (Restore). I have had that problem because I was not told to do that and the system had to be unplugged in order to get the Joey TV working, then it reformatted the replacement Hopper HDD, thus wiping everything out!