Back-to-back recordings on same channel using two tuners

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Back-to-back recordings on same channel using two tuners

AggieJustin
Costume Designer
If I have two shows set to record on the same channel at the back to back times (i.e. one from 7-8p and one from 8-9p), is it supposed to use two tuners during the switch at 8p? My settings record an extra 3 minutes at the end of a show and start 1 minute early. But what I've been noticing is that when one shows ends and the next shows begins on the same channel, it's using two tuners during that time pointing at the same channel. Is this the expected behavior? Since both shows are on the same channel, I would expect that it should be able to record them through the same tuner, just setting up separate recordings.

This behavior causes numerous shows to skip recording for me due to the overlaps and the Hopper saying it has no tuners available. For instance, two shows were airing back to back on DISC a couple of nights ago. When the transition between shows hit, I couldn't watch anything else since it was using two tuners on the same channel and tuner 3 was tied up with PTAT. This is where the conflict comes in since if there was another show set to start at 8p, it would skip. I have a separate topic open about possibly turning off PTAT to free up one tuner, but it seems that this scenario is overusing available tuners.
13 Replies

Re: Back-to-back recordings on same channel using two tuners

RickObe
Visual Engineer
Yes, this has been a problem since the Hopper came out. You would think it could just use one tuner for back to back on the same channel and just duplicate the overlap into each recording. But it doesn't.

I'd suggest you contact Dish about getting a Hopper 3. It has 16 tuners and you'll never have conflict issues again. Depending on your status with Dish, it may be a free upgrade (although it will start a new 2 year contract).

______________________
Hopper 3 and four Joey-2s

Re: Back-to-back recordings on same channel using two tuners

AggieJustin
Costume Designer
Thanks Rick! What "status" with Dish gets you a free upgrade to the Hopper 3? I've been a customer for at least 4 years and this is all my original equipment. Is it based on time with Dish, or complaint status? :lol:

Re: Back-to-back recordings on same channel using two tuners

peggyrh
Associate Producer

Only Dish knows. Contact ones of the reps, never hurts to ask what upgrades you qualify for.

Re: Back-to-back recordings on same channel using two tuners

RickObe
Visual Engineer
AggieJustin wrote:
Thanks Rick! What "status" with Dish gets you a free upgrade to the Hopper 3? I've been a customer for at least 4 years and this is all my original equipment. Is it based on time with Dish, or complaint status? :lol:


It might depend on bill payment status and maybe even credit score. Who knows. But as Peggy says, ask nicely what they can do for you. If that doesn't work, it may pay to call in and talk to a retention specialist, telling them you are considering switching providers depending on what they can offer you.

______________________
Hopper 3 and four Joey-2s

Re: Back-to-back recordings on same channel using two tuners

dflem29
Costume Designer
Yes, I have experienced the same issue. From the info I have seen, they state that you will lose all of your shows on the existing Hopper... they clearly state that they cannot be transferred. That is holding me up for considering the switch as well as some negative comments that it still has some issues... I do not know if that is still true.

Re: Back-to-back recordings on same channel using two tuners

RickObe
Visual Engineer
dflem29 wrote:
Yes, I have experienced the same issue. From the info I have seen, they state that you will lose all of your shows on the existing Hopper... they clearly state that they cannot be transferred. That is holding me up for considering the switch as well as some negative comments that it still has some issues... I do not know if that is still true.


Not true. You can transfer your existing recordings. You can do it either by transferring to an external hard drive and then to the new hopper. Or you can do it directly from one hopper to the other. The latter will require that the installer let you keep the old hopper for a while and then mail it back, as it takes too long for the installer to wait.

My hopper 3 works fine most of the time with only a few minor glitches. No more glitches than with the earlier hoppers. This is consistent with what I've seen on the forum over the last couple years.

______________________
Hopper 3 and four Joey-2s

Re: Back-to-back recordings on same channel using two tuners

dflem29
Costume Designer
So why do they state you you will lose all your recordings... "Recordings on your current DVR will not transfer."
...this is the url for the page on the Hopper 3... https://www.mydish.com/redirects/promot ... r-features
What are they talking about?

Are they referring to a Hopper to Hopper 3 transfer that will not work? I know you can transfer from Hopper to Hopper, just make sure that you have all your TVs working on your new Hopper before starting the transfer (Restore). I have had that problem because I was not told to do that and the system had to be unplugged in order to get the Joey TV working, then it reformatted the replacement Hopper HDD, thus wiping everything out!

Re: Back-to-back recordings on same channel using two tuners

peggyrh
Associate Producer
Don't see where it says you will lose recordings, many of us have transferred recordings from older Hoppers to Hopper 3 without issue. Either use an external hard drive (recommended) or use the ethernet method (takes longer). Whoever you talked to was confused, it's been a feature on my Dish dvr's since I had 722's more than 6 years ago.

Re: Back-to-back recordings on same channel using two tuners

RickObe
Visual Engineer
dflem29 wrote:
So why do they state you you will lose all your recordings... "Recordings on your current DVR will not transfer."
...this is the url for the page on the Hopper 3... https://www.mydish.com/redirects/promot ... r-features
What are they talking about?

Are they referring to a Hopper to Hopper 3 transfer that will not work? I know you can transfer from Hopper to Hopper, just make sure that you have all your TVs working on your new Hopper before starting the transfer (Restore). I have had that problem because I was not told to do that and the system had to be unplugged in order to get the Joey TV working, then it reformatted the replacement Hopper HDD, thus wiping everything out!


I don't know what that's talking about. Maybe some very old DVR models.

What model DVR do you currently have? If a Hopper, do you have the old or new interface?

You should be able to set up the new hopper system with its new joeys, and then transfer recordings from the old hopper either via Ethernet cable or via an EHD. The new hopper HDD should not be reformatted after initial setup.

If you have further doubts, you way want to send a PM to one of the reps here (name in green) for further clarification.

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Hopper 3 and four Joey-2s