Audio intermittent skipping

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Audio intermittent skipping

bueller
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Sound will randomly start skipping and makes shows impossible to watch. This is on live TV and it can happen on any channel. If I skip back 10 seconds the audio will be fine and a few minutes later will happen again. The fact that rewinding 10 seconds and playing the audio again with no problems seems like the problem is localized on my end and may be a problem with the Hopper 3.

 

 

1 Reply

Re: Audio intermittent skipping

DISH Employee

Hello, bueller. We are sad to gear that you are having this issues with the audio on your Hopper. We will be happy to help get resolved in any way that we can. If you would like, please send us a Private Message so we can look into this together. https://communities.dish.com/t5/Communities-101/How-To-Send-a-Private-Message/td-p/15039