We had to have our receiver vip722 dual replaced recently with a new one of the same. The only problem is that the Attenion 514 message the message that tells you basically the system is shutting down due to lack of movement. On the old receiver that message would appear maybe every 4 or 5 hours with the replacement receiver it pops up just about every hour and is really getting annoying not all people are channel surfers having to hold on to remote constantly jumping from channel to channel. Can anybody tell us how we can reset it or whatever so that it doesn't come up every hour. We have been a customer of dish practically since they opened and because of this issue we are about ready to find another company.
I don't have a vip722, I've never had one, and I found the answer with a quick Google search on the term "vip722 inactivity".
Just thinking where it might logically be, I would think under settings or preferences. And it was.
The empty threat to switch over this "issue" is why companies no longer listen when people threaten this.