Activating 722K to Replace 622 Receiver

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Activating 722K to Replace 622 Receiver

DigitalJim
Character Actor
I currently have a 622 receiver with a 1000.4 WA dish setup. No problems with programming/reception. Current setup works fine, except hard drive is starting to fail on the 622.

So I purchased a 722K receiver to replace the 622. Went through the power up and software update OK, but required me to call customer support to activate it. The service rep told me I had to get an installer out to activate the new receiver.

Why do I need to pay for a tech visit? Shouldn't this be a straight swap?

Thanks!
1 Reply

Re: Activating 722K to Replace 622 Receiver

Community Manager
Community Manager
Please send me a PM with your account number to get this started for you. Thanks!