Acquiring Signal 535 error

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Acquiring Signal 535 error

I had our service suspended and have restarted it today but have found that the tv connected to the Hopper will not load, all it says is Acquiring Signal 535. "this should take no more than 5 minutes to complete...." yeah that was over an hour ago. I've turned things off, unplugged, checked all connections are tight, let sit unplugged for 20 minutes.... nothing has fixed it.

Also, the Joey receiver in next room, when pushing Guide on controller, brings up a menu that lists tuners (just called Tuners #) and the message on each tuner is .... ready? "Acquiring Signal..."

What is going on?
1 Reply

Re: Acquiring Signal 535 error

Associate Producer
Joey gets everything from the Hopper, if the Hopper has no signal the Joey won't work either (it has no tuners).