AUTOPLAY BROKEN! plays one song and stops

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AUTOPLAY BROKEN! plays one song and stops

jeffbon
Camera Crew
When will you fix the audio streaming issue where it only plays one song and stops?
It's been over 6 months now!
8 Replies

Re: AUTOPLAY BROKEN! plays one song and stops

DISH Employee
What is the model of receiver that you have? What streaming are you using?

Re: AUTOPLAY BROKEN! plays one song and stops

jeffbon
Camera Crew
HPRSLNG
Hopper with Sling
Model removed

I tried the streaming app that came with your service.

I also tried Nero Homemedia and autoplay doesn't work there either. Autoplay is set to ON under settings. Both streamers used to work until you updated the OS and many problems arose.

[b:dg5piy5m][i:dg5piy5m]Removed receiver ID. -Matt G.[/i:dg5piy5m][/b:dg5piy5m]

Re: AUTOPLAY BROKEN! plays one song and stops

DISH Employee
Pandora skipping is an issue our Tech Ops team is aware of and working to get resolved. At this time, we do not have an estimated time for when the issue will be resolved.

Re: AUTOPLAY BROKEN! plays one song and stops

jeffbon
Camera Crew
Why don’t you people ever read the questions carefully? Whoever said anything about Pandora?
I’m talking about the Home media function provided by dish. You know, where you can play mp3s
you own? Auto play used to work but stopped since your last buggy update

When will you resolve this problem?

Re: AUTOPLAY BROKEN! plays one song and stops

Chadt41411
Casting Director
jeffbon wrote:
HPRSLNG
Hopper with Sling
Model removed

[b:2h9reihw]I tried the streaming app that came with your service[/b:2h9reihw].

I also tried Nero Homemedia and autoplay doesn't work there either. Autoplay is set to ON under settings. Both streamers used to work until you updated the OS and many problems arose.

[b:2h9reihw][i:2h9reihw]Removed receiver ID. -Matt G.[/i:2h9reihw][/b:2h9reihw]

I read it as Pandora as well.

Re: AUTOPLAY BROKEN! plays one song and stops

DISH Employee
Just so we can be on the same page, are you using the Dish Music app, or the home media function built into the Hopper?

Re: AUTOPLAY BROKEN! plays one song and stops

jeffbon
Camera Crew
I am using the home media function built into the Hopper.
I have no idea what the Dish Music app is.

Re: AUTOPLAY BROKEN! plays one song and stops

DISH Employee
While it isn't your specific situation, the only known issue we have with the Home Media player is videos playing in the upper right corner of the screen. Often our operations team will roll multiple issues under the same one, but I can get this sent along on my side and they will link it to that one if it is part of the same issue.

Can I get a PM with the account or phone # please?