BethanieA wrote: I can certainly understand your frustrations regarding these issues and we want to address them and get them resolved for you. In terms of your remotes registering more than has been pressed, has this always happened or is this a recent development?
BethanieA wrote: The new Hopper does not see the recordings or communicate with the old Hopper due to the difference in Software Versions. In order for them to communicate, we need to update the older software to the newer one. There is no way to revert back to the previous software version.
BethanieA wrote: When you are in a folder and it's grouped by title, you should be able to enter the folder and then select an option at the top, which will allow you to either group by recording date or episodes. With your recordings that are showing as corrupted, is this only on one or the other Hopper or is it happening on both?