21.1 remote won't program

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Re: 21.1 remote won't program

jcd302
Character Actor
I don't think so. I mentioned that in my opening post when I press it nothing happens.

Re: 21.1 remote won't program

DISH Employee
jcd302 wrote:
I don't think so. I mentioned that in my opening post when I press it nothing happens.


If nothing lights happens when pressing the Pound Key on your remote then it seems like we would need to replace it. Can you send me a PM with your DISH account number along with your 4 digit PIN so we can see about getting you out a new remote?

Re: 21.1 remote won't program

jcd302
Character Actor
It does work, just not in the programming mode.

Re: 21.1 remote won't program

Chadt41411
Casting Director
If you're waiting for all the lights to go out before typing the code, nothing will happen. You want to type the code in while the lights are flashing.

Re: 21.1 remote won't program

RussellD
Extra
Any word on what caused this? I have the same problem with the same model remote.

Re: 21.1 remote won't program

DISH Employee

Good evening, RussellD! We can certainly take a look into this. Now, our remotes are not compatible with every TV out there, but there are many that we are compatible with. Is this a new remote you are trying to pair or a new TV that we are trying to pair an older remote to?